Blowing Up the Messenger

It happens every semester - you would think I would be used to it by now.

Students irate when I do my job. Specifically, when I inform them via a grade and comments that their assignment wasn’t actually amazing.

“I always get A’s on my papers.” “Your instructions were not good.” “I am an A student.” “My other professors give me A’s on my papers.” Repeat.

“I always get A’s on my papers.” “Your instructions were not good.” “I am an A student.” “My other professors give me A’s on my papers.” Repeat.

It is hard to hear Unflattering Truth.

I so get it. Truly I do.

If “I am a 4.0 student” understands unflattering feedback as truth, how can he maintain his personal narrative — his very identity — about himself as a student?

He can’t.

And that leaves two options:

  1. It is the professor’s fault (WTH does she know?!); OR,

  2. I have things to learn.

One might say that presence at a university assumes one knows there are things to learn, but apparently not.

Therefore, Option #1 is the logical choice (!).

Huh.

Humans are so interesting.

And now, Dear Reader, please make a slight substitution — after all, this is a blog about Life — with Dogs.

Sparkle dogs not professor.jpg

When a dog does not provide the feedback that we are an amazingly awesome trainer/handler/person/everything by turning in an A+ performance, we have two options:

  1. It is the dog’s fault; OR,

  2. I have things to learn.

Yep.

The dog’s performance is your grade as a trainer/handler.

Blame the dog and you never get better.

(Important and Relevant Note: Consider bad grades and other human misadventures as evidence that you have not yet died and therefore are still an imperfect human being living on earth with similarly imperfect human beings [and really amazing dogs]. Given that it was just the 36th Anniversary of my mom’s untimely death at age 45 — allow me to say this about that: Lucky Imperfect You!).

There are, of course, other ways to get a desired grade.

A few years back one student decided the way to get a good grade was to buy a paper from an internet site and submit it as her own — in my ETHICS CLASS.

That did not go well.

Sometimes cheating does result in a good grade on an assignment or canine performance. But then you have to live with the knowledge that you are a fraud, an imposter — and basically just a lousy human being.

But change is possible!

Don’t despair!

You — the collective you including me — CAN be a real A+ student or trainer or human (or preferably — all of those).

How?

Just take the C- this time and embrace Option #2.

You will be transformed.

Rabbit ears hat.jpg

I promise.

Excuse Talk

My new part-time job is managing all things reconstruction. I imagine this is like herding really slow cats — who need frequent naps.

cats in naps.jpg

Last Thursday I marched into two different offices because a week had gone by and I did not hear back as expected. Time was up — I needed some answers!

I got two very different responses.

Response #1: A phone call. Overly friendly voice, stated he had left a message last week — but did not remember which number — and quickly moved to setting up a time to come out.

I am a professor and have been for a long time. I know Excuse Talk when I hear it.

I went home and pulled up phone records on the computer. I checked my phone and Dear Husband checked his.

Nada. Nothing. No message from that person, the voice mail boxes were not full, and no phone call from his number.

I called the Regional Manager of the company and invited him to investigate since perhaps there was a logical explanation — but under the present circumstances, I told him, I was not comfortable working with their company any more.

You're Fired.jpg

Response #2: Receptionist grabbed the human involved — and he simply apologized for not getting back to me.

I will continue working with that company — they are trustworthy.

We see Excuse Talk in Life with Dogs. In fact, Berner-Garde will include Excuse Talk in individual dog records. You can spot it because it is listed as anecdotal and it usually strains credibility.

For example…

  • A pattern of anecdotal entries from breeder along the lines of “puppy played rough…” to explain known-to-be-inherited orthopedic problems.

  • Anecdotal entry that explains dog was frightened by fireworks (bitten by ant, had this or that drug, ate the wrong food under the wrong phase of the moon, etc.) and that caused her to develop XXX condition.

Excuse Talk is easy to do and it is understandable — we so want there to be an explanation that does not require us to face hard truths. I get it.

And we so want to believe the Excuse Talk of others — because recognizing that someone we care about (or need!) is a complicated and maybe not-all-that-honest human being is rough. And so we just let the Excuse Talk slide. It is just easier that way.

But Excuse Talk is more than an innocent tall tale. It can be a reflection of something central and core about a human being — a sort of Integrity Test.

How can I trust a Project Manager who lies?

I can’t — or more to the point, I won’t. Because in my world, integrity matters. A lot.

And if I give Excuse Talk a pass — in a Construction Project Manager, a student, or a breeder — I have allowed myself to join the dishonesty. Even more, when we give a pass it means we have not cared enough to invite change.

I have found that exposure of Excuse Talk can and often does result in positive — and sometimes even appreciated — changes, even though it is both hard to do and hard to hear.

And I am not just talking about other people — all of us can so easily slip into Excuse Talk mode. Sometime the one who needs us to call an Excuse Talk Alert is ourself.

There is no shame in being an imperfect human being — only in pretending the truth is something different than it is, and asking others to go along with the lie.

Hence my current lack of a Project Manager — and this blog.